Exchanges or Refunds:
We understand that sometimes things don’t work out as we expect them to (we are all human). And in particular with shoes (those 52 little bones in our feet can be a bit tricky sometimes.
If you are having issues with your shoes (sizing, fit, feel etc) we would suggest the following steps :
Drop us a line:
Please give us a call/message/email (whatever works for you) to say hello and let us know what you are having trouble with. We are a small business and we are here to help!
Call: (03) 5255 1612
Email: [email protected]
Condition of shoes:
Please make sure you try your shoes on inside. And also keep the original box/packaging. Thank you!
We can definitely help with exchanges (up to 30 days after) if needed. If the size that you are after is not available on our website please let us know (it is likely we can still get the size you require from our suppliers).
We understand refunds may be needed from time to time.
Please give us a call/email/message as per the contact details above. We will be able to give you details to send your shoes back and organise a refund.
Have a super day and let us know if you need anything. Here to help.